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Patron Guidelines LCC-34

 By entering the Umatilla Public Library, patrons agree to abide by the following rules:


  1. Treat staff and other patrons with dignity and respect at all times.

  2. Follow all individual Branch Library policies and respect the direction of library staff enforcing those policies, including these guidelines, when given.

  3. Children under the age of 9 and persons with special emotional, mental, or physical needs that require direct supervision, must remain in the immediate visual vicinity and physical control of a caregiver at all times to ensure their safety.

  4. Children between the ages of 9 and 12 must have a parent or responsible caregiver (over age 16) in the library at all times and will not be permitted to be dropped off by the parent or caregiver.

  5. Children 13 and older may be in the library without direct supervision so long as they abide by all Lake County policies, to include these guidelines.

  6. All patrons must adhere to the Lake County Library System Internet Policy (LCC 45) and be respectful and courteous in their use of library computers.


The activities listed below are prohibited at all times on library property and could result in being permanently trespassed from City property:

  • Criminal activity as defined by local, state, or federal law.

  • Violence or threatened violence toward library staff of other patrons.

  • Intentional or negligent destruction of library property.

  • Appearing to be under the influence of alcohol, drugs, or illicit substances of any kind.


The following activities are prohibited on library property and could result in temporary suspension of library services:

  • Smoking, vaping, or tobacco use of any kind inside or on library grounds, as per city ordinance.

  • Any abusive or threatening language.

  • Eating or drinking outside of approved areas.

  • Inappropriate attire as determined by library staff. Shirt and shoes are required at all times.

  • Loitering, panhandling, or sleeping.

  • Commercial solicitation.

  • Campaigning or petitioning without library permission. Persons campaigning or petitioning must do so only within designated areas, may not impede or block access to library facilities, and may not harass or annoy library patrons.

  • Selling merchandise or services on library property without prior library permission.

  • Animals, except those designated specifically as service animals under the Americans with Disabilities Act, or for the purpose of library-approved programs.

  • Disruptive, unsafe, or threatening behavior, including harassment of library patrons, personnel, and volunteers.

  • Littering.

  • Leaving children unattended or failing to provide necessary direct supervision of a child as defined above.


  • Given guidelines and warned to immediately discontinue activity or offense.

  • Given guidelines and asked to leave the library property for 24 hours.

  • Given guidelines and suspend ability to utilize library services for 30 days.

  • Given guidelines and library staff will request law enforcement trespass patron. All library services will be suspended during this period.

Appeals Process: If suspended patron has right to appeal decision by writing to the Library Director within 10 days. The director, or their designee, will respond in writing within 10 days. If the patron is not satisfied they can write to the city manager within 10 days.  The city manager will respond in writing within 10 days with a final decision.

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